Details to share before dispatch
Island routes, low structures, valet lanes, and limited curb space can change both the pickup method and travel plan. Coordinate the property handoff first. Have these details ready: Closest practical causeway; Garage clearance and level; Property-approved loading area; Mainland delivery instructions.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Choose the causeway and loading point
Island traffic, events, bridge conditions, and curb restrictions can change the approach. State whether the vehicle is closer to the MacArthur or Julia Tuttle Causeway.
Garages can change the plan
Provide clearance, ramp angle, level, vehicle orientation, and property instructions. A low structure may require an alternate method.
Coordinate hotels and condos
Collins Avenue, Washington Avenue, Ocean Drive, and beachfront properties can have valet lanes and heavy pedestrian activity. Identify an approved handoff point.