Details to share before dispatch
Equipment depends on the vehicle and both ends of the trip. Explain mobility, damage, clearance, loading room, route constraints, and receiving instructions.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Match the trip to the vehicle
Begin with the vehicle type and condition, then add pickup and delivery constraints. A running sedan in an open lot is different from an SUV with collision damage, a low-clearance vehicle, or a car with locked steering inside a garage.
- Vehicle type and approximate weight
- Whether it rolls, steers, and brakes
- Keys, wheel damage, and ground clearance
- Pickup and delivery loading room
Plan the handoff, not only the pickup
The destination should know the vehicle is coming. Confirm receiving hours, after-hours key procedures, gate access, and where the vehicle may be placed.
Confirm equipment before dispatch
Share accurate conditions so the provider can discuss a rollback, wheel-lift method, skates, dollies, or other equipment where appropriate. Equipment is confirmed by the operator, not by a generic website label.